The Jeanne | White Topaz
Have you chosen a vintage item that needs to be adjusted? Please allow 5 working days for processing.
Shipping costs are calculated based on the subtotal, discounts and are non-refundable.
We offer free returns for 30 days to all customers in the Netherlands, Belgium, Germany and Luxembourg. Please note that Express shipping costs are not refunded. If you return an item from the EU, a return shipping fee of €20 will be charged, and €30 for all other countries. These costs will be deducted from the amount to be refunded. The return period starts on the day the shipment is delivered or collected.
Return Policy for Made-to-Order Items
Made-to-order items from our webshop can be returned unless personal adjustments have been made as agreed in advance. Custom changes are always made in consultation with the customer and are not covered by the return policy.
To be eligible for a return:
- Items must be in their original condition, without signs of wear or damage
- Items returned by post must be in their original packaging (including labels, boxes and pouches)
The following items cannot be returned:
- Engraved products
- Gift vouchers
We want you to enjoy your new jewellery worry-free. We stand behind the quality of our jewellery and offer a guarantee on all items.
- Conscious collection
We offer a two-year guarantee on our Conscious Collection from the date of purchase. This includes a certificate of authenticity. We will take care of your jewellery if damage occurs to the material or craftsmanship of the jewellery. We work with top manufacturers to create semi-handmade, responsibly produced pieces that last. We have confidence in the quality of our product and therefore offer a 2-year guarantee.
This also means that the guarantee does not cover lost items, scratches caused by normal use (such as a bent ring or broken necklace), improper use or storage of your product, or any alteration to your product carried out by a third party outside AVJ.
- Vintage collection
We offer a three-month guarantee on our Vintage collection from the date of purchase, exceeding the standard offered by other vintage shops. This is because we thoroughly inspect every item before offering it for sale. Unfortunately, we cannot offer a longer guarantee because we are not the maker of the jewellery.
The Jeanne is inspired by Jeanne Lanvin, founder of the haute couture fashion brand Lanvin. She was a visionary seamstress ahead of her time. This ring is therefore inspired by her 5 defining character traits: industriousness, eagerness to learn, determination, perseverance and persuasiveness.
Ethics / Sustainability
Our carefully curated quality jewellery is made from 14K recycled gold and ethically sourced stones. Our suppliers are certified by the Responsible Jewellery Council (RJC), which promotes best practices in health and safety, human rights, fair labour, good governance and environmental protection.
Visit our showroom in Amsterdam. Tip: check the current stock on the day.
Make an appointment
Our carefully selected high-quality jewellery is good for people and the planet, and we strive for complete sustainability.
Choose a ring that fits the relevant finger.
Measure the inner diameter of the ring in millimetres.
The model's ring measures 17 mm in diameter.
Use the table below to determine your ring size.
Tips & tricks
#1
If you're unsure between two sizes, choose the larger size.
#2
Measure your ring size at the end of the day, as your fingers are largest then.
#3
The wider the band, the tighter the fit. Choosing a wide ring? Go half a size up.
#4
Don’t measure your ring size when your hands are very cold. This could result in you measuring a ring size that’s too small.
#5
Alcohol and salt can cause your fingers to swell. If this happens, try measuring your ring size at another time.
Instructions
Wrap a strip of paper around your finger where you want to wear the ring.
Make sure the paper fits snugly around your finger. The tighter it is, the easier it will be to determine the correct size.
Mark the point where the paper overlaps and measure the distance with a ruler in millimetres.
Use the size chart below to determine your ring size.
Tips & tricks
#1
If you're unsure between two sizes, choose the larger size.
#2
Measure your ring size at the end of the day, as your fingers are largest then.
#3
The wider the band, the tighter the fit. Choosing a wide ring? Go half a size up.
#4
Don’t measure your ring size when your hands are very cold. This could result in you measuring a ring size that’s too small.
#5
Alcohol and salt can cause your fingers to swell. If this happens, try measuring your ring size at another time.
Vintage collection
