The Jeanne | Smoky Quartz
Have you chosen a vintage item that needs to be customized? Then please allow a processing time of 5 working days.
Shipping costs are calculated based on the subtotal, discounts, and non-refundable items.
We offer free returns for 30 days for all customers from the Netherlands, Belgium, Germany, and Luxembourg. Please note that Express shipping costs are not refunded. If you return an item from the EU, a return shipping fee of €20 will be charged and €30 for all other countries. These costs will be deducted from the refundable amount. The return period starts on the day the shipment is delivered or picked up.
Return policy for Made-to-Order Items
Made-to-order items from our webshop can be returned unless prior discussed, personal customizations have been made. Custom changes are always made in consultation with the customer and are not covered by the return policy.
To be eligible for a return:
- Items must be in their original condition without signs of wear or damage
- Items returned by mail must be in their original packaging, (including labels, boxes, and bags)
The following items cannot be returned:
- Engraved products
- Gift vouchers
We want you to enjoy your new jewelry worry-free. We stand behind the quality of our jewels and offer a warranty on all items.
- Conscious collection
On our Conscious Collection, we offer a two-year warranty from the date of purchase. This includes a certificate of authenticity. We will take care of your jewelry if there is damage to the material or craftsmanship of the jewelry. We collaborate with top manufacturers to create semi-handmade, responsibly produced pieces that last a long time. We have confidence in the quality of our product and therefore offer a 2-year warranty.
This also means that the warranty does not cover lost items, scratches caused by normal use (such as a bent ring or broken chain), improper use or storage of your product, and any modifications to your product made by a third party outside of AVJ.
- Vintage collection
On our Vintage collection, we offer a three-month warranty from the date of purchase, which exceeds the standard offered by other vintage stores. This is because we thoroughly inspect each item before offering it. Unfortunately, we cannot provide a longer warranty as we are not the maker of the jewelry.
The Jeanne is inspired by Jeanne Lanvin. Founder of the haute couture fashion brand Lanvin. She was a visionary seamstress who was ahead of her time. This ring is therefore inspired by her 5 distinctive character traits: Industriousness, eagerness to learn, determination, perseverance, and power of persuasion.
Ethics / Sustainability
Our carefully crafted quality jewelry is made from 14K recycled gold and ethically sourced stones. Our suppliers are certified by the Responsible Jewellery Council (RJC), which emphasizes optimal practices in health and safety, human rights, fair labor, good governance, and environmental protection.
Visit our showroom in Amsterdam. Tip: check the current stock on the day itself.
Make an appointment
Our carefully selected high-quality jewelry is good for people and the planet, and we strive for complete sustainability.
Choose a ring that fits the relevant finger.
Measure the inside diameter of the ring in millimetres.
Model's ring measures 17 mm in diameter.
Use the table below to determine your ring size.
Tips & tricks
#1
If you are unsure between two sizes, choose the larger size
#2
Measure your ring size at the end of the day, as your fingers are largest then.
#3
The wider the band, the tighter it fits. Choosing a wide ring? Go for half a size larger.
#4
Do not measure your ring size when your hands are very cold. This can cause you to measure a ring size that is too small.
#5
Alcohol and salt can cause your fingers to swell. Try measuring your ring size at another time.
Not sure yet?
View our size guide pageInstructions
Wrap a strip of paper around your finger where you want to wear the ring.
Make sure the paper fits snugly around your finger. The tighter it is, the more accurately you can determine the correct size.
Mark the point where the paper overlaps and measure the distance with a ruler in millimetres.
Use the size chart below to determine your ring size.
Tips & tricks
#1
If you are unsure between two sizes, choose the larger size
#2
Measure your ring size at the end of the day, as your fingers are largest then.
#3
The wider the band, the tighter it fits. Choosing a wide ring? Go for half a size larger.
#4
Do not measure your ring size when your hands are very cold. This can cause you to measure a ring size that is too small.
#5
Alcohol and salt can cause your fingers to swell. Try measuring your ring size at another time.
Vintage collection
