Return fee

Sale price€20

We're sorry to hear that there's an issue with your purchase. Our Conscious Collection comes with a two-year warranty, and our Vintage Collection with a three-month warranty. To assess the issue with your jewelry, our goldsmith needs to inspect it before we can determine if it's covered under the warranty.

Should the repair fall under warranty, we will cover the costs. If it does not, we will inform you via email about the non-warranty status and any associated costs.

You are welcome to bring your jewelry to us on weekdays between 11:00 AM and 4:30 PM. If you are unable to drop off the jewelry personally, we charge €20 for the round-trip shipping costs. For minor repairs, the turnaround is 5 working days, and for major repairs, it is 4 weeks.

If you can't drop it off, you can click here to pay for the shipping so we can send you a return label.

If you have any further questions, please let us know.


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